During Siebel development, we have many development environments like DEV, QA, BUILD, and PRODUCTION. And we may get mails or end-users may get mails from Siebel, but we don’t know which the originating environment is. Hence, it takes time to debug and find the source of emails.
Solution:
The emails are sent by the server component – Outbound Communication Manager. Outbound Communication Manager Business service inserts records with parameters in two tables – S_SRM_ACTION and S_SRM_DATA. The action name is stored in S_SRM_ACTION. S_SRM_DATA stores the various parts of the mail like …